Terms and Conditions

Our licence

We hold E-gaming licence No. 0000064 from the Tobique Gaming Commission. These terms are written in English, and the English version prevails if a translation differs.

Who can play

You need to be at least 18, or older if the minimum gambling age where you live is higher. Our services are open only to people living where online gambling is legal, and you are responsible for checking the law in your region. Using a VPN to get around geographic restrictions is not allowed.

Your account

Each person holds one account only. Accounts that share a residential address, household, IP address or device count as duplicates, and we may close them. You register with your e-mail address, a password, your currency and country, and later confirm your date of birth and full address. We may ask for a passport or driving licence, proof of address, proof of your payment method or a phone call to confirm your identity.

Deposits

Deposits must come from a payment account registered in your own name. A deposit appears in your balance once the payment provider confirms it. Every deposit is wagered once on slots, or three times on table games, roulette and video poker, before it can be withdrawn. We do not exchange crypto for fiat money, and your balance earns no interest.

Withdrawals

The minimum withdrawal is A$30. Withdrawals are limited to A$3,000 a day, A$7,500 per rolling 7 days and A$30,000 a month, and progressive jackpot wins are paid in full. We aim to process a request within 72 hours of approval, and the time it takes to arrive then depends on the method and your verification status. A payout waits until your account is fully verified. Fees charged by your own bank or payment provider are yours to cover.

Inactive accounts

An account becomes inactive after 12 months in a row without logging in or playing. From the following month a monthly dormancy fee may be deducted from the remaining balance until it reaches zero or you come back and play again.

Bonuses

Every offer has its own wagering, maximum bet and time limit, set out in our bonus terms. One offer is available per person, family, address, e-mail, IP address, phone, payment account and device, and only one bonus can be active at a time. You can refuse or cancel a bonus without losing your own money.

Game availability

Some games are not available in some countries because of provider rules, and this can change over time. Learning how a game works, including its payout percentage and odds, is up to you before you play.

Complaints

Our support team handles a complaint first. If it is not settled at once, it goes further inside our organisation and we keep you informed. If you are not satisfied with the result, you can take the dispute to EGIS, an independent dispute resolution body working under the rules of the Tobique Gaming Commission.